Payments and refunds

Refund Policy

Effective date: 21 August 2026

First subscription payment

You may request a refund within 7 calendar days of your first subscription payment. We may consider whether Premium content has been substantially used or downloaded. Mandatory consumer rights are not limited by this policy.

Renewal payments

If a subscription renewed unintentionally, contact us within 7 calendar days of the renewal. We will review the account’s usage and circumstances. Approved refunds are returned through the original payment method.

Duplicate or incorrect charges

Contact us promptly if you believe you were charged twice or charged an incorrect amount. Confirmed billing errors will be corrected.

Non-refundable situations

Refunds are normally unavailable after the relevant request window, after substantial Premium use, or for access suspended because of fraud or serious misuse, except where required by law.

How to request a refund

Email admin@mathtoolshub.com using the subscription email address. Include the payment date and reason, but never send full card details. Stripe processing times may apply after approval.